Case

1. Read the following scenario:
"The university library has received many complaints because students cannot access certain digital books needed for their studies. This has led to delays in assignments and projects."

2. answer the following questions:

Questions:

(a) Problem identification:

● Clearly describe what the main problem is and why it is important to solve it.

b) Problem analysis:

● Mention at least two causes that could be generating this problem.

● Explain the possible consequences if it is not solved.

c) Proposed solutions:

● Propose at least two possible solutions to solve the problem.

● Justify each solution with logical reasoning and evidence.

d) Solution evaluation:

● Explain how you would measure whether the chosen solution was effective.