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Commented on Comment avoir un code d'activation ?Bonjour ! Merci pour votre message. Les codes d'activation sont généralement réservés à nos partenaires pour des tests, ou distribués lors de campagnes marketing spéciales. Cependant, si vous souhaitez obtenir un mois d'abonnement gratuit, vous pouvez inviter 2 utilisateurs à s'i…Commented on "Copy Style Feature"Hi Lance, thanks so much for your feedback. We'll definitely considering adding features for consistent style/theme for customer. For now, we recommend you could simply export you presentation as images/ or screenshot it then you could attach the reference image(s) when creating…Commented on Not able to change slidesHi, Erik. Thank you for your valuable feedback. We're sorry that you encountered issues with the editing function. This is a known bug that may occur in our agent, and we're working diligently to fix it. To address your problem, you can try entering a prompt with a similar meanin…Commented on Portuguese Language Support (Português)Olá! Obrigado pelo seu feedback — ficamos felizes que você esteja usando o PageOn! 🙌 Estamos trabalhando ativamente no suporte multilíngue para a interface, e o português está definitivamente no nosso plano. Enquanto isso, temos uma dica para você: nosso agente de IA já suporta…Commented on How to create good presentations in pptxHi there, Thank you so much for your detailed feedback and observations. We truly appreciate your continued support and your willingness to share these insights with us. You're absolutely right - we've recently implemented a significant platform update with the goal of providing…Commented on Problème de zoom activéBonjour, Nous vous prions de nous excuser pour les désagréments que vous rencontrez avec les fonctionnalités de zoom et de thème. Afin de mieux comprendre la situation et vous aider efficacement, pourriez-vous nous décrire plus précisément ce que vous rencontrez ? Une capture d'é…Commented on FacturesBonjour, Nous venons de vous envoyer un nouvel email contenant vos factures à votre adresse email enregistrée . Merci de vérifier votre boîte de réception pour y trouver ces documents. Cordialement, Zhangcan Équipe Pageon Commented on FacturesBonjour, Merci pour votre message concernant vos factures. Nos factures sont automatiquement envoyées à votre adresse email enregistrée dès que le paiement est effectué. Pour retrouver vos factures, nous vous invitons à vérifier les emails reçus aux dates suivantes : 18 octobre 2…Commented on 来年の5月まで年間契約をしているが、継続をしない手続きをしたらデータのエクスポートが出来なくなった。お客様へご連絡ありがとうございます。プレゼンテーションのご予定があるとのこと、承知いたしました。嬉しいお知らせがございます。エクスポート機能の問題が解決され、現在はPDFやPowerPoint形式でのダウンロードが正常にご利用いただけるようになりました。この問題は、昨日発生したAWSサーバーの障害によるものでしたが、弊社のチームが懸命に復旧作業を行い、現在はすべてのサービスが正常に稼働しております。以下の手順をお試しください：ブラウザページを完全に更新（リフレッシュ）してくださいプレゼンテーションのエクスポートを再度お試しくださいこれでデー…Commented on project or file downloadHi there, Thank you for reporting this issue with downloading your project. The issue was caused by yesterday's AWS server outage that affected several of our services, including the export functionality. Our team has been working diligently to restore all services, and we've now…Commented on Option de téléchargement de toutes les diapositives généréesHi Hachimou, Thank you for reporting this issue with downloading your project. The issue was caused by yesterday's AWS server outage that affected several of our services, including the export functionality. Our team has been working diligently to restore all services, and we've…Commented on 来年の5月まで年間契約をしているが、継続をしない手続きをしたらデータのエクスポートが出来なくなった。お客様へご連絡ありがとうございます。お客様のアカウントを確認したところ、会員期間内であることを確認しました。現在も有効な会員資格をお持ちで、すべての会員機能（エクスポート機能を含む）をご利用いただける状態です。しかし、さらに調査したところ、現在エクスポート機能に問題が発生していることが判明しました。これはお客様のアカウントの問題ではなく、弊社のクラウドサービスプロバイダーで発生している技術的な問題によるものです。現在、この問題の解決に向けて積極的に取り組んでおります。サービスが完全に復旧次第、直ちにご連絡させていただきます。ご不便をおかけして大…Commented on can I change the account that is signed here?Hi, Thank you for reaching out! At the moment, we’re sorry to say that it’s not possible to change the email address associated with an existing account. We understand your situation, but for technical and security reasons, email addresses are currently fixed once the account is…Commented on Supprimer des diapositivesBonjour Lisia, Comme indiqué sur l’image ci-dessous, vous pouvez supprimer une diapositive de deux manières : Depuis la barre latérale à gauche : Cliquez sur la diapositive que vous souhaitez supprimer, puis appuyez sur la touche "Suppr" (Delete) de votre clavier. Depuis l’interf…Commented on Add Drop Shadow to TextHi Kent, Thank you so much for your suggestion! One of our current priorities is improving the availability and flexibility of style editing options across the platform — and your idea about adding a customizable drop shadow to text elements is both valuable and timely. We’ll def…Commented on Change PasswordHi, If you’d like to reset your password, please follow the steps below: Go to the login page at https://app.pageon.ai In the “Your Email” field, enter your full email address that is already registered with Pageon After entering a registered email address, the “Forget Password?”…Commented on Facing Tavily provider errorHi Rajat, Thanks for your patience. Please note that the bug has been fixed and now you could conitune on your creation with PageOn. Best regards, Zhangcan Commented on Facing Tavily provider errorHi, Thank you for reporting the issue. We’ve identified the problem related to the Tavily provider error and our team is actively working on a fix. We expect to have it resolved within the day. We sincerely appreciate your patience and understanding, and we’ll notify you as soon…Commented on Constant ErrorHi there, Thanks again for more detailed information. The issue you're encountering with the “Invalid JSON Command” error has been noted, and since you're using a Microsoft Word document, we'll take a closer look at how the system handles.docx inputs. Our engineering team is alre…Commented on Constant ErrorHi BDC TV, We’re sorry for the frustration and thanks for your detailed information. Could we ask what’s the format of your document( e.g. pdf , md etc.). It will help us to fix the problem more efficiently and back to you soon. Pageon Team Commented on Los procedimiento legales de diversidad funcionalHola, Si deseas generar una presentación con diapositivas, por favor haz clic en "Generate with AI" e introduce tu solicitud o tema en el campo de texto. ¡Gracias por usar Pageon!Commented on I have taken a monthly subscription only on 11th June 2025 for the Pro license. Your app is not accepting any more prompts and asking me to take a license again.Dear Thirumalai, We’re very sorry for the confusion this has caused. Here’s what likely happened: your subscription is linked to the account where you originally signed in using Google login. However, it’s possible that you may have also signed in using the same Gmail address via…Commented on I have made a subscription of 19.99 USD on 11-Jun-25. I have not got the activation code yet.Dear Thirumalai, We’re very sorry for the confusion this has caused. Here’s what likely happened: your subscription is linked to the account where you originally signed in using Google login. However, it’s possible that you may have also signed in using the same Gmail address via…Commented on Subscription suddenly stopped working. Please see the invoice below from you.Dear Thirumalai, We’re very sorry for the confusion this has caused. Here’s what likely happened: your subscription is linked to the account where you originally signed in using Google login. However, it’s possible that you may have also signed in using the same Gmail address via…Commented on Problem with launching presentations after subscription activationHi Danya, Thank you for your patience. We’ve checked our system logs and found that the issue you encountered was likely due to a combination of poor network performance on our cloud server and peak usage volume last night. This caused delays in presentation generation and loadin…Commented on Problem with launching presentations after subscription activationDear Danya, Thank you very much for your detailed message and for taking the time to test across different browsers and devices — we truly appreciate it. Could you please provide with more details as did you generate from uploading files or from a topic? It woul help us to identi…Commented on Yellow Text HighlightsHi Wolf, Thanks for your question! At the moment, yellow highlights generated by the AI can’t be directly edited or removed — the only workaround is to delete the highlighted section and rephrase it manually. That said, editable highlights is a feature we’re actively working on a…Commented on User Research and Satisfaction SurveyHi Raven, Thanks for the thoughtful feedback — that’s exactly the kind of insight we appreciate! 😊 You're absolutely right: a better-designed onboarding and satisfaction survey can help us understand our users more genuinely and serve them more effectively. We’re always working…Commented on RequestHi Vaweka, Thanks for your message! To download your presentation, please go to the specific project you'd like to export, then click on "Share & Export" then "Export your project"— it's located as shown in the image below. Just a quick note: exporting is a Pro feature, so you’ll…Upvoted Request